IntentAgent™ Overview

Guides Customers to Action Based on Their Intent

Metallic AI's IntentAgent™ is an advanced AI-powered tool designed to enhance conversational AI by intelligently observing and analyzing conversations between users and the LLM. Leveraging its own LLM engine, the Intent Agent interprets context-specific usage then takes immediate action to fulfill user intent. This significantly streamlines processes and improves overall efficiency.

Integrated with Metallic AI's Intelligent Customer Experience (ICX) product suite, we've made it available to our customers in the Metallic AI Cloud. Affordable and powerful, it drives users to intended actions sooner and with higher levels of satisfaction than other alternatives.